Although I am capable of working in all phases of the design process, my strengths are undoubtedly my ability to plan projects, conduct user research, analyze and organize information, and communicate it internally to the team and externally to the stakeholders.
In addition to my research and design skills, I have over 12 years of experience working with and solving problems for real-world companies in a wide range of industries, including: education, mining, transportation, logistics, financial services, and hospitality
COMPANIES
EXPERTISE
User Research
As a Cognitive Scientist, I seek to understand how people think and what motivates them. In total, I have over 10 years of experience related to research, data analysis/interpretation, and presentation/visualization of information.
UX and Service Design
I am passionate not only about designing easy, efficient, relevant and all-round pleasant user experiences, but also about designing the related processes and services. In addition to understanding the user and the relevant technologies, I also seek to understand the entire business and the context surrounding the user experience.
Project and Team Management
One of my greatest strengths is my ability to plan, organize, and meet deadlines. I have over 12 years of experience managing projects and diverse teams in a wide range of sectors.
Innovation Consulting
Whether it involves creating novel methods for teaching languages, developing virtual strategic simulations for large companies, or designing new functionalities for transport and logistics apps, I seek to find innovative solutions for any company in any industry.
Relevant Skills
Research
- Interviews
- Survey Design
- Focus Groups
- Shadowing
- Market Research
- Ethnography
Analysis and Definition
- User Personas
- Storyboarding
- Customer Journey Maps
- Business Blueprints
- Empathy Maps
- Card Sorting
Prototyping and Wireframing
- Sketch/Figma
- Invision
- Marvel
- Zeplin
- Axure
.
Web/Graphic Design
- Adobe Creative Suite
- WordPress
- HTML, CSS, Javascript
- UI Design
Testing and Analytics
- A/B Testing
- Heat Maps
- Crazy Egg, HotJar
- Google Analytics
- Guerilla Usability Testing
- Heuristic Analysis
Project/Product Management
- Agile and Scrum Methodologies
- Trello, Jira, Slack
- KPI Measurement
- Conversion Rate Optimization
- Stakeholder Managemenet
Mark Ohren 